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Retail & Shops

Your store replies on WhatsApp even while you sleep

Codezilla answers stock questions, size queries, return requests, store hours, and more — automatically, instantly.

Pain points that cost you sales every day

Dozens of daily messages — "Do you have size M in white?" — and a slow reply means a lost sale.

Customers pick the wrong size, return the item, and you bear the cost.

Return and exchange questions eat your team's time without generating revenue.

People ask "Are you open?" at midnight — nobody replies, they move on.

A customer arrives at checkout to discover "Visa not accepted" — and leaves.

"Which branch is nearest to me?" messages pile up unanswered in your inbox.

6 Codezilla features built for retail

Each feature is trained on your real store data and replies in seconds on WhatsApp.

Live

Stock Check from Knowledge Base

Customer asks "Is size L available in white?" — the agent checks your KB and replies instantly with availability or the nearest alternative.

Live

Size Finder

Asks for the customer's measurements and recommends the right size — reduces returns and increases satisfaction.

Live

Return & Exchange Policy

Explains your policy in detail, initiates a return request, and escalates to a human agent for complex cases.

Live

Store Hours & Holidays

Answers hours per branch, public holidays, and emergency schedule changes — even at 3 AM.

Live

Accepted Payment Methods

Visa, Mastercard, Fawry, InstaPay, cash — the agent clarifies all options per branch.

Live

Branch Locator

Requests the customer's location, returns the nearest branch with address, map link, and hours — in one message.

Ready in 3 steps

  1. 1

    Add your store data

    Upload your product catalog, return policy, and branch hours — CSV, PDF, or directly.

  2. 2

    Connect your WhatsApp

    Link WhatsApp Business API in minutes. No app to install, no code to write.

  3. 3

    Go live and monitor

    The agent starts replying instantly. Track conversations and step in whenever you like from the dashboard.

Numbers that speak

Most

questions resolved without human intervention

18 s

average reply time

Fewer

returns thanks to the size finder

24/7

coverage with zero extra headcount

Official WhatsApp Business APIData hosted in EgyptGDPR compliant

Let your store reply when you're not around

Contact us to get started.