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Built for Home Appliance Repair Centers

Your repair center replies before the customer finds someone else

Codezilla diagnoses AC, fridge, and washing machine faults from a single photo, books the appointment, checks parts, and handles urgent requests — on WhatsApp 24/7, with zero extra headcount.

Cancel anytime — monthly billing

Built for Egyptian SMBs

The reality in most appliance repair centers today

If any of these sound familiar — we built Codezilla for you.

Customer calls — nobody answers

The AC stops at 2 am in summer — the customer sends a message and waits until morning, and by then they've found another repair center.

Manual scheduling causes chaos

Appointments written in a notebook or personal WhatsApp lead to conflicts, forgotten bookings, and technicians going to the wrong address.

Parts availability is a mystery

A customer asks "Do you have this part?" and gets no answer — so they buy it elsewhere and get the repair done there too.

6 features built for appliance repair

Not a generic chatbot — purpose-built for AC, fridge, and washing machine repair workflows.

Cuts inquiry calls dramatically

Photo-based fault diagnosis

The customer sends a photo of the faulty AC unit or the fridge that stopped cooling — Codezilla analyses it, provides an initial fault description, and guides them to the next step. No technician visit needed.

Cuts no-shows with auto-reminders

Automatic appointment scheduling

The customer selects the appliance type and preferred date — Codezilla books the slot and sends reminders 24 hours and 2 hours before. No conflicts, no technician going to the wrong address.

More parts sales, zero phone calls

Real-time spare parts availability

Customer asks about an AC filter or a fridge compressor — Codezilla checks your inventory instantly and replies 'In stock' or 'Order in 3 days' with an approximate price.

Faster emergency response than any competitor

Urgent call triage

Customer sends 'Washing machine stopped mid-cycle with clothes inside' — Codezilla recognises the urgency, bumps the request to priority, and confirms an emergency slot within minutes.

Eliminates manual warranty calls

Warranty management

Customer asks 'Is my appliance still under warranty?' — Codezilla checks the service history and warranty record, answers instantly, and requests the invoice if needed.

Faster collection, less revenue loss

Digital payment & receipts

After the repair is done, Codezilla sends a full invoice summary on WhatsApp with an online payment link — no lost cash, no paper receipts.

By the numbers

Higher
inquiry-to-booking conversion
Multiple
conversations handled simultaneously
24/7
customer replies including emergencies
5 min
center onboarding time

Codezilla vs traditional receptionist

ReceptionistCodezilla
Working hours8 hours24/7
Photo fault diagnosisNot availableInstant
Appointment schedulingManual / errorsAutomatic
Inventory checkCalls the storeroomInstant
Emergency handlingAfter hours only24/7
Monthly costEGP 3,000–6,000From EGP 899

Pricing to fit every repair center size

Contact us to get started — monthly billing, cancel anytime.

Starter

Small repair center or solo technician

٢٩٩EGP / month
  • 1 WhatsApp number
  • 500 conversations / month
  • Photo fault diagnosis
  • Automatic appointment scheduling
  • Basic reports
Contact us
Most popular in appliance repair centers

Growth

Mid-size or multi-appliance repair center

٨٩٩EGP / month
  • 1 WhatsApp number
  • 3,000 conversations / month
  • Diagnosis + scheduling + inventory
  • Urgent call triage
  • Warranty management
  • Digital payments & receipts
  • Advanced reports
Contact us

Beast

Repair chain or authorised service center

٢٬٤٩٩EGP / month
  • 3 WhatsApp numbers
  • 15,000 conversations / month
  • Custom workflows per branch
  • Full API for management system integration
  • Priority support
Contact us

Contact us to get started

Frequently asked questions from repair center owners

How accurate is photo diagnosis for home appliances?
Photo diagnosis gives an initial description of the likely fault in an AC, fridge, or washing machine — it's not a replacement for your technician, but it saves the customer a diagnostic visit just to ask, and helps you prepare the right parts before the technician arrives.
How does urgent call triage work?
Codezilla detects keywords indicating urgency (stopped, flooding, smoke, etc.) and immediately escalates the request to priority status, sending an emergency slot confirmation within minutes. You can configure emergency hours and rates from the dashboard.
How does spare parts availability checking work?
You upload your inventory list (Excel or CSV) to the dashboard — Codezilla reads from it and replies to the customer instantly. You can update the list at any time.
Can it handle multiple appliance types at once?
Yes — Codezilla identifies the appliance type the customer is referring to (AC, fridge, washing machine, etc.) and applies the correct workflow for each type. You can add new appliance categories from the dashboard.
Does it reply in both Arabic and English?
It replies in the customer's language automatically — colloquial or formal Arabic, English, or Franco-Arab. Perfect for centers that serve international customers.
How long does setup take?
5 minutes to upload your center info, rate card, and inventory — and Codezilla is ready to go. No code. No technicians.

Let your repair center handle emergencies before the customer finds someone else

Contact us to get started.

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